- Bookings & Prices
- Payments, Refunds & Credits
- Changes
- Cancellations
- Included Services
- Trip Operation
- Your Information & Privacy
Booking Process
a. Availability: The booking of travel services listed on our website is subject to availability.
b. Accuracy: While we strive to ensure accuracy, errors may occasionally occur in pricing or availability information. We reserve the right to correct any errors inaccuracies or omissions and to change or update information at any time without prior notice.
c. Booking Confirmation: Upon completing a booking through our website, you will receive a confirmation email outlining the details of your reservation. Please review the details carefully and contact us immediately if there are any discrepancies.
d. Payment: Full payment or a deposit may be required to secure certain bookings. The payment terms will be clearly communicated during the booking process.
e. Booking Modifications: Modifications to bookings (such as changes in dates, accommodations, or other services) may be allowed depending on the travel provider's policies. Additional charges or fees may apply.
f. Cancellation: Cancellation policies vary by service provider and may incur fees. Please review the cancellation policy specific to your booking carefully before confirming your reservation.
Prices
a. Currency: All prices listed on our website are in [currency].
b. Price Changes: Prices are subject to change without prior notice until a booking is confirmed.
c. Taxes and Fees: Prices may exclude taxes, fees, and surcharges imposed by government authorities or service providers. These additional costs, if applicable, will be clearly displayed during the booking process.
d. Promotions: From time to time, we may offer promotional prices or discounts. The terms and conditions of such promotions will be clearly stated and may have specific eligibility requirements.
e. Price Errors: In the event of a pricing error, we reserve the right to cancel any bookings made at an incorrect price. If payment has already been processed, we will notify you of the error and provide options for proceeding.
Disclaimer
a. Third-Party Providers: We act solely as an intermediary between you and the travel service providers (e.g., airlines, hotels, car rental agencies). We are not liable for any acts, errors, omissions, representations, warranties, breaches, or negligence of any such providers.
b. Changes and Cancellations: We are not responsible for any changes or cancellations to bookings made directly with service providers or for any loss incurred as a result.
c. Liability: Our liability for any loss or damage incurred in relation to your use of our website or booking services is limited to the amount paid for the relevant booking.
By using our website and booking services, you agree to these Booking and Prices terms. Please review our full Terms & Conditions and Privacy Policy for more information.
Payment
a. Payment Methods: We accept payments through Cash, Bank Tranfer or PayPal. Payment details will be securely processed through our payment gateway.
b. Authorization: By providing payment information, you authorize us to charge the total amount of your booking, including any applicable taxes, fees, and surcharges, to the selected payment method.
c. Currency: All transactions will be processed in [currency]. If your payment method is based in a different currency, conversion fees may apply, and your provider may impose additional charges.
d. Payment Confirmation: A payment confirmation will be provided once your payment has been processed. Please retain this confirmation for your records.
Refunds
a. Cancellation: If you cancel a booking, refunds (if applicable) will be subject to the cancellation policy of the service provider. We will facilitate the refund process in accordance with the provider's terms.
b. Processing Time: Refunds may take up to [number] business days to process, depending on your payment method and financial institution.
c. Non-Refundable Bookings: Some bookings may be non-refundable or may have specific cancellation terms that restrict refunds. Please review the cancellation policy before confirming your booking.
d. Refund Eligibility: Refunds are generally issued to the original payment method used for the booking. We reserve the right to issue refunds in alternative forms, such as credits or vouchers, depending on the circumstances of the cancellation.
Credits and Vouchers
a. Issuance: In some cases, refunds may be issued in the form of credits or vouchers ("Travel Credits"). These credits are non-transferable and may only be used towards future bookings on our website.
b. Expiration: Travel Credits may have expiration dates. Please check the terms associated with your credits for details on validity and usage.
c. Redemption: To redeem Travel Credits, simply enter the voucher code during the checkout process on our website. Credits cannot be redeemed for cash or transferred to another individual.
Chargebacks
a. Chargeback Policy: If you initiate a chargeback with your credit card issuer for a booking made through our website, we reserve the right to cancel any associated bookings and suspend your account pending investigation.
b. Resolution: We encourage you to contact us directly to resolve any issues or disputes before initiating a chargeback. Chargebacks can result in additional fees and penalties imposed by payment processors.
Disclaimer
a. Third-Party Providers: We are not responsible for refunds, credits, or any financial disputes related to bookings made directly with service providers. Any claims or disputes must be resolved directly with the provider.
b. Liability: Our liability for any loss or damage incurred in relation to payments, refunds, or credits is limited to the amount paid for the relevant booking.
By using our website and booking services, you agree to these Payments, Refunds & Credits terms. Please review our full Terms & Conditions and Privacy Policy for more information.
Certainly! Hereās a draft for the Changes section in the Terms & Conditions of a travel website, focusing on changes to bookings and terms:
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**Changes**
1. **Booking Changes**
a. **Modification Requests**: You may request changes to your booking, such as travel dates, accommodations, or other services, subject to availability and the policies of the service provider.
b. **Modification Fees**: Changes to bookings may incur additional fees or charges imposed by the service provider. These fees will be communicated to you before proceeding with the modification.
c. **Procedure**: To request a change to your booking, please contact our customer service team or follow the instructions provided in your booking confirmation.
d. **Acceptance**: Changes to bookings are not confirmed until you receive updated confirmation from us or the service provider. We reserve the right to deny change requests based on availability or other factors.
2. **Cancellation**
a. **Cancellation Requests**: If you need to cancel your booking, please refer to the cancellation policy outlined during the booking process. You may be eligible for a refund or credit based on the terms of the cancellation policy.
b. **Cancellation Fees**: Cancellation fees may apply depending on the service provider's policy and the timing of your cancellation. These fees will be deducted from any refund or credit issued.
c. **No-Shows**: Failure to cancel a booking and not showing up for your reservation may result in charges equivalent to the bookingās total cost.
3. **Changes to Terms & Conditions**
a. **Updates**: We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
b. **Notification**: We may notify you of significant changes to these Terms & Conditions via email or by prominently posting a notice on our website. It is your responsibility to review these terms periodically for any updates.
c. **Acceptance**: Your continued use of our website and booking services after any changes to these Terms & Conditions constitutes your acceptance of the revised terms.
4. **Disclaimer**
a. **Third-Party Providers**: We are not liable for any changes, cancellations, or disruptions to bookings made directly with service providers. Any claims or disputes must be resolved directly with the provider.
b. **Liability**: Our liability for any loss or damage incurred in relation to changes or cancellations is limited to the amount paid for the relevant booking.
By using our website and booking services, you agree to these Changes terms. Please review our full Terms & Conditions and Privacy Policy for more information.
1. **Cancellation Policy**
a. **General**: Each booking made through our website is subject to the cancellation policy of the specific service provider (e.g., airline, hotel, tour operator). Please review the cancellation policy carefully before confirming your booking.
b. **Policy Variability**: Cancellation policies may vary by service provider, type of booking, and the time of cancellation. It is your responsibility to understand and comply with the applicable policy.
c. **Notification**: To cancel a booking, you must notify us or our customer service team using the contact information provided in your booking confirmation. We recommend confirming cancellation requests in writing for your records.
2. **Cancellation Fees**
a. **Applicability**: Depending on the service provider's policy and the timing of your cancellation, cancellation fees may apply. These fees will be deducted from any refund or credit issued.
b. **No-Show Policy**: If you fail to cancel a booking and do not show up for your reservation ("no-show"), you may be charged the full amount of the booking.
3. **Refunds**
a. **Refund Eligibility**: Refunds, if applicable, will be processed in accordance with the cancellation policy of the service provider. We will facilitate the refund process on your behalf based on the provider's terms.
b. **Processing Time**: Refunds may take up to [number] business days to process, depending on your payment method and financial institution.
c. **Non-Refundable Bookings**: Some bookings may be non-refundable or have specific conditions that restrict refunds. Please review the cancellation policy carefully before confirming your booking.
4. **Refunds in Credits or Vouchers**
a. **Issuance**: In some cases, refunds may be issued in the form of credits or vouchers ("Travel Credits"). These credits are typically non-transferable and may only be used towards future bookings on our website.
b. **Expiration**: Travel Credits may have expiration dates. Please review the terms associated with your credits for details on validity and usage.
5. **Cancellation by Service Providers**
a. **Authority**: Service providers reserve the right to cancel bookings due to unforeseen circumstances, such as operational reasons or force majeure events.
b. **Alternative Arrangements**: In the event of a cancellation by a service provider, we will work to provide suitable alternative arrangements or issue refunds as per their policy.
6. **Disclaimer**
a. **Third-Party Providers**: We are not liable for any cancellations, changes, or disruptions to bookings made directly with service providers. Any claims or disputes must be resolved directly with the provider.
b. **Liability**: Our liability for any loss or damage incurred in relation to cancellations is limited to the amount paid for the relevant booking.
By using our website and booking services, you agree to these Cancellations terms. Please review our full Terms & Conditions and Privacy Policy for more information.
1. **Description**
a. **Scope**: The services included in your booking are detailed on our website and in your booking confirmation. These services may include accommodations, transportation, meals, tours, and other specified inclusions.
b. **Specific Inclusions**: Please review the specifics of what is included in your booking carefully before confirming. Additional services not explicitly listed may not be included and may incur extra charges.
2. **Availability**
a. **Subject to Change**: The availability of included services may be subject to change based on factors such as seasonality, operational considerations, and service provider availability.
b. **Confirmation**: We will confirm the availability of included services upon booking confirmation. If any included service becomes unavailable, we will work with you to provide suitable alternatives or refunds where applicable.
3. **Modification and Substitution**
a. **Changes**: In some cases, service providers may need to modify or substitute included services due to operational reasons or unforeseen circumstances. We will notify you of any changes as soon as possible.
b. **Alternatives**: If a substitution is necessary, we will endeavor to provide a comparable alternative. You will have the option to accept the alternative or request a refund for the affected portion of your booking.
4. **Exclusions**
a. **Not Included**: Services, activities, or amenities not explicitly listed as included in your booking are considered excluded and may require additional payment if desired.
5. **Disclaimer**
a. **Third-Party Providers**: We act as a booking intermediary and are not responsible for any acts, errors, omissions, representations, warranties, breaches, or negligence of the service providers offering included services.
b. **Liability**: Our liability for any loss or damage incurred in relation to included services is limited to the amount paid for the relevant booking.
By using our website and booking services, you agree to these Included Services terms. Please review our full Terms & Conditions and Privacy Policy for more information.
1. **Booking Confirmation**
a. **Confirmation**: Upon booking a trip through our website, you will receive a confirmation email detailing the itinerary, included services, and other relevant information. Please review this confirmation carefully and notify us immediately of any discrepancies.
b. **Responsibility**: It is your responsibility to review all trip details, including dates, times, locations, and included services, to ensure accuracy.
2. **Trip Itinerary**
a. **Scheduled Itinerary**: The trip itinerary provided on our website or in your booking confirmation outlines the planned schedule of activities, transportation, accommodations, and other included services.
b. **Flexibility**: While we strive to adhere to the itinerary as closely as possible, unforeseen circumstances (e.g., weather, local conditions, operational reasons) may require adjustments. We reserve the right to modify the itinerary as necessary for the safety and comfort of all participants.
3. **Changes and Cancellations**
a. **Modifications**: Changes to the trip itinerary or included services may be necessary due to operational reasons or circumstances beyond our control. We will notify you of any changes promptly.
b. **Cancellation by Us**: In rare cases, we may need to cancel a trip due to insufficient bookings, adverse conditions, or other reasons. If we cancel a trip, you will have the option to reschedule, receive a credit, or obtain a refund as per our cancellation policy.
4. **Participant Responsibilities**
a. **Compliance**: Participants are responsible for complying with all local laws, regulations, and customs throughout the trip.
b. **Health and Safety**: Participants are responsible for ensuring their own health and safety during the trip. This includes following safety instructions provided by guides or service providers.
5. **Disclaimer**
a. **Third-Party Providers**: We act as an intermediary and are not responsible for any acts, errors, omissions, representations, warranties, breaches, or negligence of the service providers or operators involved in trip operations.
b. **Liability**: Our liability for any loss or damage incurred in relation to trip operations is limited to the amount paid for the relevant booking.
By using our website and booking services, you agree to these Trip Operation terms. Please review our full Terms & Conditions and Privacy Policy for more information.
a. Personal Data: When you use our website and booking services, we may collect personal information such as your name, contact details, payment information, and preferences.
b. Purpose: We collect this information to facilitate bookings, provide customer support, improve our services, and communicate with you about your bookings and relevant updates.
Information Use
a. Booking Processing: We use your personal information to process bookings and payments, communicate booking details, and provide customer support related to your bookings.
b. Marketing Communications: With your consent, we may send you marketing communications about our services, promotions, and special offers. You can opt out of these communications at any time.
Information Sharing
a. Service Providers: We may share your personal information with third-party service providers (e.g., airlines, hotels, tour operators) to facilitate bookings and provide the services you request.
b. Legal Requirements: We may disclose your personal information when required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or that of others.
Data Security
a. Protection: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or stored on a computer system can be guaranteed to be fully secure.
b. Storage: Your personal information may be stored and processed in jurisdictions where our service providers are located. By using our services, you consent to the transfer of information to these jurisdictions.
Your Rights
a. Access and Correction: You have the right to access and correct your personal information held by us. You can update your information through your account settings or by contacting our customer support team.
b. Withdrawal of Consent: You have the right to withdraw your consent for the processing of your personal information at any time, where applicable. This may affect the services we can provide to you.
Privacy Policy
a. Review: Please review our full Privacy Policy for more detailed information about how we collect, use, and protect your personal information.
Disclaimer
a. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.
b. Liability: Our liability for any loss or damage incurred in relation to your personal information is limited to the amount paid for the relevant booking.




